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Return Policy

Thanks for shopping at Mozaico
In the very rare case that you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return your mosaic from the date you receive your order.
To be eligible for a return, your mosaic must be unused and in the same condition that you received it.

Once we receive your returned mosaic, we will inspect it and if received in same condition we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your mosaic to our warehouse in Naperville-Illionois.

If you have any questions on how to return your mosaic to us, contact us by email or by calling us at 630.300.3942

Items Not Eligible for refund:
1.Sale Items on clearance at 50% off.
2.Custom Mosaics ( your own image you sent us to create as mosaic are not returned as we send photos of completed work for approval prior to shipping)

Please return your mosaic to :
1591 Lighthouse Drive
Naperville, IL,60565